BUYMA Corporate Behavior
BUYMA is a corporate entity seeking economic profit via fair competition.
At the same time, we believe our enterprises should be worthy of the international community’s trust.
This charter exists to define the standards which form the basis of all our corporate activities―the core ideals we pledge to hold ourselves to.
1. We will develop and deploy products / services which meet the needs of our clientele and contribute to society as a whole. Furthermore, we will do so in a safe manner, ultimately securing both customer satisfaction and trust.
・At all times we will endeavor to analyze the situation from the customer’s perspective, offering quality, cost-optimized products / services which satisfy and advance society.
・When developing, designing, and deploying our products / services, safety will be a top a priority.
・Information concerning our products / services will be conveyed to customers in a clear and concise fashion.
・Customer inquiries will be responded to with sincerity.
・A privacy policy will be laid out by which makes confidentiality of information pertaining to clients and individuals properly protected.
2. All corporate activities will be conducted under the guiding values of fairness, transparency, and free competition / market.
・All laws regarding corporate enterprise will be understood, respected, and fully complied with.
・Integrity will be prioritized in all business transactions.
・IPs are to be fairly utilized and protected while respecting the rights of other IP-holders.
・We will neither engage in bribery nor entertain clients with the intention of acquiring unlawful profit.
・Our relationship with the government and other political entities will be both lawful and highly transparent.
・We will not misuse our information, including acquiring rights to property or other assets that could lead to conflicts of interest.
3. We will maintain communication with the public on a broad scale, relaying BUYMA-related information proactively and conscientiously.
・Important updates will be sent out to stakeholders when necessary, without fail.
・PR will be conducted in a way that encourages a two-way conversation with our global audience.
・Communication with stockholders / investors will be actively encouraged via general shareholder meetings and IR.
・We will not engage in insider trading.
4. Our company will do its best to tackle environmental issues.
・Both within Japan and without, we will strive to develop services and to select delivery options that place minimal burden on the environment. This core tenet will permeate all stages of our value chain in a continuing effort to better our global habitat.
・Preservation of biodiversity and our natural world will remain at the forefront of corporate endeavors.
5. We will strive to contribute to society in the spirit of good corporate citizenship.
・We acknowledge corporations possess strong connections with regional communities through their employees and various corporate endeavors, making such groups integral to our existence. As fellow members of society, we pledge to tackle important social issues of our time and work toward their resolution.
・We will cooperate with partners both in Japan and out to resolve these issues.
・We will take part in a varied spectrum of social action programs.
・We will support our employees in a way that promotes social involvement.
6. We aim to realize a work environment that respects the individuality of each employee, while being safe, productive, comfortable, and fulfilling.
・HR policies and treatment will be fair, helping all employees harness their full potential and feel genuinely happy.
・We will prohibit any discrimination against a person’s gender, age, race, nationality, appearance, disabilities, religion, thoughts, or beliefs.
・The health and safety all employees will be given top priority in order to realize an ideal, accident-free work environment.
・We will support all employees in developing their respective skillsets.
・We will establish a whistleblowing system and make it known to all officers and employees that help us detect misconducts and frauds.
7. Our company acknowledges its societal responsibility and unequivocally condemns all forms of criminal activity, individual or organized.
・No relationships with criminal entities shall be held in any form, and their demands will be rejected. If clients are found to be criminal in nature―be they individuals, corporations, or otherwise―all business dealings with them will be terminated.
・We will cooperate with the appropriate parties to prevent potential damages by such entities upon the company and employees, acting in full accordance with the law.
8. Our company will respect international rules, as well as the culture, customs, and laws of all countries we engage in business with.
・Company actions will firmly adhere to international rules and local laws.
・Local culture and customs will be respected, with business conducted in the spirit of fostering a mutual trust.
・As within our home country of Japan, political relationships beyond our borders will be both lawful and highly transparent.
・We strongly condemn child and forced labor.
Our executives recognize the company’s public presence and consider it their mission to realize the ideals in this charter, lead by example, and maintain an open stance to voices both within and without BUYMA. They also pledge to structure effective internal controls and uphold corporate ethics throughout all levels. Furthermore, should a violation of this charter come to light, they will proactively seek out a solution, as well as the issue’s root cause, enacting measures to prevent future occurrences. Accordingly, information about the matter will be circulated promptly and precisely, with severe penal steps taken―extending to oneself if applicable.
